By Harvey A. Robbins
A part of the "Worksmart sequence" which goals to supply home made courses to skill-building and private development for enterprising profession humans. this article appears to be like at the best way to communicate and pay attention successfully, displaying the reader how you can speak with the boss, with friends and with subordinates.
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Additional info for How to Speak and Listen Effectively (Worksmart Series)
_____ _____ _____ _____ _____ 19. ) when communicating with them. _____ _____ _____ _____ _____ Page 3 Table is on previous page. Table continued on next page. Page 4 Strongly Disagree Disagree Neutral Agree Strongly Agree 20. I feel that I am able to communicate my ideas to others so that they understand my meaning. _____ _____ _____ _____ _____ 21. I often feel others should have known my meaning. _____ _____ _____ _____ _____ 22. I am able to receive negative feedback without getting defensive.
Chapter 2. Eliminate the Negatives. This chapter helps you discover the major barriers that get in the way of effective communication: differences in people's perception of the world around them; and in the way they behave with one another. Just like the old song about "eliminating the negatives and accentuating the positives," this chapter and the next are designed to take a more in-depth look at building better communication techniques. Chapter 3. Accentuate the Positives. Like a ping-pong game, good communication bounces back and forth between Page viii people.
Review again the words from the wordlist that you circled and the quadrant they represent. Which of the words reflect your behavior during times when you have been successful. Which reflect your behavior during times when you have been unsuccessful? Words:__________________________________________________________________________________________________________________________________________________________(continues) Page 29 Table is on previous page. Table continued on next page. Page 30 Successful:________________________________________________________________________ ________________________________________________________________________________Words: __________________________________________________________________________________________________________________________________________________________Unsuccessful: _____________________________________________________________________________________________________________________________________________________6.